Careers

Want to put your talents to work helping companies improve their branding and exposure with high-quality printing and graphics services? At VMS, you’ll work in a highly collaborative team setting that values independent initiative and skill. Whether you’re a graphic artist with printing experience or have other related work experience that you think could be valuable to our team, we want to hear from you!

We are always looking for talented individuals who represent our company’s commitment to serving our customers with customized digital, screen, and wide-format graphics. If you’re interested in applying for a job at VMS, we have listings below of our available positions. Click on the position that interests you and follow the link to learn more and submit your application. Apply today, we’re looking forward to hearing from you!

Current Open Positions:

Customer Relations Manager – Badlime Promo and Apparel by VMS

Summary: This position is accountable for receiving all customer and account inquiries and properly communicating appropriate actions to meet customers’ requests. Responsible for providing world-class customer service to all Badlime by VMS customers, both internally and externally. Serves as point of contact for customer issues, returns, orders and servicing of accounts.

Responsibilities:

Navigates multiple computer, telephone, business systems, email, ERP, order entry, web portals and applications proficiently.

Actively searches and identifies opportunities to involve sales team or proficiently upsells customers in a collaborative team-selling environment.

Must be able to build positive, productive relationships with customers and team members.

Responsible for daily order entry, post sale service including issuing RMA’s, problem solving, shipment notification, order status updates, prioritizing, expediting and maintaining specified timelines.

Helps see projects through completion from RFQ to order entry, PO submission to manufacturing and delivery of products.

Assists sales in developing sourcing options for large apparel projects.

Works closely with customers and vendors on pricing, sourcing, order status, quality and invoicing/payment processing.

Keeps clean and orderly work area.

Other duties as assigned

Minimum Qualifications:

Excellent phone communication skills, as well as interpersonal, verbal, and professional writing skills required.

Exceeds at multi-tasking in fast pace work environment. Must be detail oriented.

Excellent listening skills, problem solving, questioning, analytical and qualitative skills with ability to resolve conflict effectively.

Strong organization, time management, and multi-tasking skills.

Self starter with ability to work independently with minimal supervision and participate in selling processes and training activities.

Strong people skills and positive attitude are required. This role requires a lot of customer interaction (both internal and external). Must be comfortable engaging with new people on a consistent basis. This position demands strong communication, refined emotional intelligence, and other vital soft skills.

Education / Experience:

High School diploma or equivalent required. Associate degree or equivalent preferred with a minimum of 3 years experience in related customer service/project management role.

3+ years experience in business-to-business or administrative setting preferred.

Proficiency with Microsoft suite, including: Word, Excel, PowerPoint and Outlook required.

Proficiency with Google Products. Google Drive, Google Sheets are a strong plus.

Experience using Infor/Syteline ERP system a strong plus.

Proficient typing and order entry skills required for this position.

This position has growth potential within the company and should be willing to accept new challenges.

If you’re interested, please send your resume to info@vmsinc.com.

Vehicle Graphics/Vinyl Wrap Installer:

Visual Marking Systems, Body Art by VMS and Premium Wraps by VMS is looking for an experienced individual with 3-5 years of vehicle graphics and vinyl wrap installation experience. Primary responsibilities will be working with our growing Fleet division in our installation facility in Twinsburg.

Education requirement: High School Diploma or GED

Employment Type: Permanent / Work Hours: Full Time

Responsibilities and Duties:

Installing & removing vehicle graphics and wraps.

Installation of hard signage and wall graphics.

Ability to conduct site surveys.

Be proficient with tools.

Manage production schedules to meet our customer’s expectations and deadlines.

Qualifications and Skills:

Previous experience on man lifts and scaffolding.

Ability to work as an individual or as a team member.

Willing to learn and accept critiquing of work.

Willingness to attend training workshops.

Ability to communicate effectively with coworkers and customers.

Able to work under tight deadlines.

Attention to detail is a must.

Strong work ethic and great attitude.

If you’re interested, please send your resume to info@vmsinc.com.

VMS is looking for reliable, experienced people who want to join a thriving company and deliver exceptional customer service and high-quality products to our customers.

Visual Marking Systems offers a compensation structure of competitive wages, comprehensive benefits, profit sharing and vacation plans. Full-time VMS employees receive company subsidized dental, medical, prescription and life plans plus optional disability plans, Health Saving Account, Flexible Spending and 401(k) plan. Visual Marking Systems is an Equal Opportunity Employer.